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Terms and Conditions of Use

Last updated: March 17, 2026

1. General Terms

1.1 These Terms establish a legally binding contractual relationship between you and Haply. For this reason, PLEASE READ THE TERMS CAREFULLY BEFORE USING THE SERVICES.

1.2 Please review also our Privacy Policy. The terms of the Privacy Policy and other supplemental terms, policies or documents that may be posted on the Services from time to time are hereby expressly incorporated herein by reference.

1.3 We may change these Terms on this page of the Website. We may provide you with notice about some critical changes, for example by email or by posting notifications on the Services, but are not obliged to do so in every case. Any other changes will be notified to you only by updating the "Last updated" date of these Terms and you waive any right to receive specific notice of each such change. If you don't agree to the changes, you should stop using the Services.

1.4 IF YOU DO NOT AGREE WITH ANY PART OF THESE TERMS, OR IF YOU ARE NOT ELIGIBLE OR AUTHORIZED TO BE BOUND BY THESE TERMS, THEN DO NOT DOWNLOAD THE APP OR OTHERWISE ACCESS OR USE THE SERVICES.

2. Important Disclaimers

THE APP CONTAINS AI-GENERATED COACHING CONTENT. THE INFORMATION PROVIDED WITHIN COACHING SESSIONS IS FOR EDUCATIONAL AND MOTIVATIONAL PURPOSES ONLY.

WE DO NOT OFFER OR PROVIDE ANY KIND OF MEDICAL ADVICE OR OTHER HEALTHCARE SERVICE, INCLUDING WITHOUT LIMITATION, ANY TESTING, DIAGNOSIS OR EVALUATION RELATED TO MENTAL HEALTH. IF YOU HAVE ANY PROBLEM WITH YOUR HEALTH, YOU SHALL VISIT, CALL OR CONSULT WITH YOUR PHYSICIAN OR OTHER HEALTHCARE PROFESSIONALS.

THE COACHING CONTENT AND RECOMMENDATIONS ARE GENERATED BY AI AND ARE NOT A SUBSTITUTE FOR PROFESSIONAL ADVICE. WE MAKE NO GUARANTEES CONCERNING THE LEVEL OF SUCCESS YOU MAY EXPERIENCE BY FOLLOWING THE ADVICE AND STRATEGIES PROVIDED, AND YOU ACCEPT THE RISK THAT RESULTS WILL DIFFER FOR EACH INDIVIDUAL.

3. Profile Registration

3.1 In order to use certain features of the Services, you may need to create an account ("Account"). You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

3.2 You are responsible for safeguarding the password that you use to access the Services and for any activities or actions under your password. You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your Account.

3.3 You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity without appropriate authorization. You may not use as a username any name that is offensive, vulgar or obscene.

4. Services

4.1 You agree, represent and warrant that your use of the Services, or any portion thereof, will be consistent with the foregoing license, covenants and restrictions and will neither infringe nor violate the rights of any other party or breach any contract or legal duty to any other parties.

4.2 You are solely responsible for obtaining the equipment and telecommunication services necessary to access the Services, and all fees associated therewith (such as computing devices and Internet service provider and airtime charges).

4.3 We retain the right to implement any changes to the Services (whether to free or paid features) at any time, without notice to you or our liability. You acknowledge that a variety of our actions may impair or prevent you from accessing the Services at certain times and/or in the same way, for limited periods or permanently, and agree that Haply has no responsibility or liability as a result of any such actions or results.

4.4 Your access to and use of the Services is at your own risk. We will have no responsibility for any harm to your computing system, loss of data, or other harm to you or any third party, that results from your access to or use of the Services, or reliance on any information or advice.

4.5 We have no obligation to provide you with customer support of any kind. However, Haply may provide you with customer support from time to time, at its sole discretion.

5. Intellectual Property

5.1 Unless otherwise indicated, the Services and all content and other materials therein, including, without limitation, the Haply logo and all designs, text, graphics, pictures, information, data, software, and other files, and the selection and arrangement thereof are the proprietary property of Haply and are protected by applicable copyright and other intellectual property laws.

5.2 You are granted a limited, non-sublicensable license to access and use the Services and to download or print a copy of any portion of the content solely for your personal, non-commercial use, provided that you keep all copyright or other proprietary notices intact.

6. Payments and Refunds

6.1 Certain features of the Services may be offered as paid subscriptions. You will be charged in advance on a recurring basis (the "Billing Cycle"). Billing cycles are set on a weekly, monthly, semi-annual, or annual basis, depending on the type of subscription plan you select.

6.2 A valid payment method is required to process the payment for your subscription. You shall provide accurate and complete billing information. By submitting such payment information, you automatically authorize Haply to charge all subscription fees incurred through your account to any such payment instruments.

6.3 Refund requests are handled in accordance with the refund policies of the respective App Store (Apple or Google) through which you made the purchase. For purchases made on our website, please refer to our Subscription Terms.

7. User Representations and Restrictions

By using the Services, you represent and warrant that:

  • You have the legal capacity and agree to comply with these Terms
  • You are not under the age of 16
  • You will not access the Services through automated or non-human means
  • You will not use the Services for any illegal or unauthorized purpose
  • Your use of the Services will not violate any applicable law or regulation

8. Indemnification

You agree to defend, indemnify, and hold harmless Haply and its officers, directors, employees, contractors, agents, licensors, and suppliers from and against any claims, actions or demands, liabilities and settlements including without limitation, reasonable legal and accounting fees resulting from, or alleged to result from, your use of the Services in a manner that violates or is alleged to violate these Terms or any applicable law or regulation.

9. Disclaimer of Warranties

THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. HAPLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

10. Limitation of Liability

IN NO EVENT SHALL HAPLY, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR SUPPLIERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Haply operates, without regard to its conflict of law provisions.

12. Contact

If you have any questions about these Terms, please contact us at info@makehaply.com.